Frequently Asked Questions

Everything you need to know about your Abyss order.

How long does shipping take?

Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts range from oversized to slim fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

Abyss is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.